Position Overview:
We are seeking a dynamic and experienced General Manager to oversee the day-to-day operations and strategic management of our luxury Hotel Bali. This role combines both operational oversight and general management duties, requiring a hands-on leader who can ensure seamless guest experiences while driving business growth.

Qualifications & experience:
A university degree in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record

Have the ability and experience in setting up luxury hotels, calculating financial models, understanding organizational structure and being able to calculate cost estimates for all elements.

Indonesian and foreigners

Good leaderhip and Initiative

Strong leadership and people management skills

At least 10 years experiences in the five star hotel/luxury resort/ same industry, with significant and international experience.

Tasks & responsibilities:

1. The Responsibility of General Manager is to perform assigned duties and reponsibilities by Management Company if any and Owning Company, should manage company's problems in technological, financial, services & develop strategic planning process to encounter them.

2. General Manager develops strategies and policies to achieve company's future goals, plans & assigns work to subordinates and monitors them time to time and Supports Management Company if any & Owning Company in formulating policies and projects and making policies recommendations if needed.

3. Also organizes regular staff meetings and builds an environment in which employees willingly produce feedback for operational needs an responsible for preparing monthly report for management & indicates operational effectiveness of the operations.

4. General Manager develops annual operating budget together with his team as well as all project budgets and oversees them, plan & review marketing activities, results and expectations with employees on regular basis.

5. General Manager takes part in reviewing insurance, banking, auditing and other board related aspects of the company, Also maintain the relationship with corporate companies, governmental authorities and hotel guests.

6. To manage day to day operation management of the hotel and the HOD working schedule and its employees with manager of duty task, manage daily meetings and engage with operations to ensure that the day to day operations are running smoothly with the various departments.

7. Check on the posture and standard of all employees when they are in operational mode to ensure efficient service delivery to guest, review all the guest feedback and revert with the operational team for them to share with their department on compliments or complaints from the feedback.

7. Check on the cleanliness of the hotel facilities to ensure a safe and hygiene standard with the expectations of both our local and internasional guests, also plan and organize the necessary operations on accomodation and Food & Beverage requirement to ensure the smooth running of the events.

8. Addressing problems and troubleshooting with Departmental Heads to resolve any outstanding matters and check on the standards of employees. To Collate information from the various departments and collate the monthly report to Management, ensure the reports prepared are in order and the information.