Senior Analyst, Product Operations-TPM

  • Manajemen & Pengembangan Produk
  • Jakarta Raya
  • 31-Aug-2024
  • Full time

Job Description

Team and Role Introduction:
Be part of Indonesia Logistics TPM group that handles E2E product operation of Lazada Logistics service (and some collaboration with Other South East Venture TPM)We are looking for a motivated and detail-oriented Product Manager/Owner at the Associate level to focus on our Express Courier Service offerings. You will play a key role in the development, optimization, and management of our express courier products, ensuring they meet market demands and deliver exceptional customer experiences.

Responsibilities:

-Collaborate with cross-functional teams (including Product, Engineering, Operation, and Strategy) to drive product strategy and execution, ensuring alignment with business objectives.
-Analyze product performance data, identify trends, and provide actionable insights to inform decision-making and optimize product offerings.
-Develop and maintain product operational processes, workflows, and metrics to enhance efficiency and scalability.
-Act as a subject matter expert on product operations, providing guidance and support to internal stakeholders and customers.
-Contribute to the development of new product features and enhancements, working closely with the product management team.
-Support the product lifecycle, including requirement gathering, development, testing, and launch.
-Manage product launches, ensuring smooth execution and timely communication to all relevant parties.
-Monitor industry trends and competitive landscape to identify opportunities for product improvement and innovation.

Job Requirements

Requirements/Qualifications(must have):

-Bachelor's degree in Logistics, Engineering, Business, or a related field; an MBA or advanced degree is a plus.
-Minimum of 4 years of experience in product operations, preferably in a technology or e-commerce company.
-Strong analytical skills with experience in data-driven decision-making, proficient in tools such as Excel, SQL, and data visualization platforms.
-Excellent communication and interpersonal skills, capable of effectively collaborating with diverse teams and stakeholders.
-Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
-Experience working with Agile methodologies and project management tools.
-A strategic thinker with a passion for problem-solving and a track record of driving operational improvements in product organizations.
-Fluent in English (plus point for Chinese Language), with a good understanding of the global market and e-commerce trends.