Job Description

• Escalate issues/blockers as they arise and provide necessary documentation when required
• Analyze technology solutions and presenting recommendations without personal bias
• Ensure requirements are clearly defined, solutions meet the needs of business partners.
• Ensure design, release, and support documentation is created; examples would be Functional Requirements, Functional Designs, Gap documentation
• Serves as a support resource to other ENTEK ERP team members as needed.
• Provide remote support and resolution via phone and or remote-control screen, sharing software, or onsite working directly with end-user
• Identify, diagnose, and resolve recurring and incidental support issues for end users
• Always Maintain safe operations by adhering to safety procedures and regulations
• Consistently perform high quality work in a safe manner without supervision
• Follow Lean manufacturing utilizing tools such as Kaizens, 5S, RIE’s and other work area standards

Requirement

• Experience with Process manufacturing.
• Background expertise in ERP Finance & Supply Chain including system configuration.
• Strong analytical skills with the ability to translate business requirements into technical specifications (documentation) with an emphasis toward highly available and scalable global solutions.
• Have a broad understanding of technical solution components, such as Windows operating systems, networks, application server, data base server, remote access tools, and file delivery solutions within Information technology.
• Understand fundamentals of project management and execution.
• Language – Comfortable in English & Local Language.
• Previous experience with ERP implementation (Dynamics365 or Ax2012)
• Previous experience with Azure DevOps and similar tools.
• D365 F&SC certification.
• Understand data integrations in the context of an ERP.
• Familiar with third party services for the Finance & Supply Chain industry, such as warehouse automation or transportation service.
• Exposure to Lean Manufacturing processes.
• Working knowledge of data analytical tools and SQL experience is a plus.
• General knowledge of accounting principles and experience in a manufacturing environment is beneficial.