Qualifications:
- Minimum D3 / S1 any major
- Minimum GPA 2.75
- Experience minimum 2 year in hospitality or travel industry
- Fluent in English both of Written and Speaking (Minimum B2 level required)
- Communicative
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
- Willing to be placed in BALI

Responsibility:
- Answering an Incoming calls and Respond to Email
- Handle Customer Inquiries by calls and email
- Provide Customers about Product and Service Information
- Identify and Escalate Priority Issues
- Documenting All Information According to Standard Operating Procedures
- Complete All Chat Logs
- Updating customers profile into computer
- Conduct customer surveys to ascertain level of customer service
- Able to quickly locate user problems and provide solution

Competitive Remuneration Working with global clients Berapa gaji bulanan yang kamu inginkan? How many years' experience do you have as a Customer Service Role? Apakah kamu berpengalaman di bidang pelayanan pelanggan? Bahasa apa saja di bawah ini yang fasih kamu gunakan? Bagaimana kamu menilai kemampuan bahasa Inggrismu?