Delight your customers in all channels by selling new and durable products/services solutions suitable to their needs.

• Sell physically or digitally our available products that meet the customer's needs.
• Offer services that contribute to product purchases (in-store credit, testing, gift cards, decat club....)
• Guarantee customer delight and loyalty through local contact via all channels
• Sell all solutions that fulfil the experience expected by the customer: Product (new, marketplace, second-hand, rental, subscription …) and Services (travel, decathlon coach…) 
• Use all channels to promote and sell our solutions (stores, digital, social networks, beyond the store.)
• Offer new customers a suitable payment experience (traditional, QCO, mobile)
• Offer basic repair services, helping to extend a product's lifespan or personalisation services\

Delight your customer with customer-friendly, experiential, omnichannel and safe layouts that make them want to discover our sports and solutions.

• Ensure customer friendly layouts facilitate LDMC and fulfil the quick store strategy.
• Guarantee our products' physical and digital availability (store, internet, order stock)
• Guarantee your customers' safety (in your store, your products, and their data)
• Set up experiential and effective layouts (T/O, margin, Stock Lifetime T/O per Layout Meter) that highlight the breadth of our product and service offer
• Preserve our resources through site management and our societal impact (eco-mobility, waste disposal management…).

Develop your sports' local omnichannel performance

• Put together and coordinate your sports' omnichannel commercial policy in your coordinated area of your territory
• Lead and achieve your commercial goals and omnichannel business profitability 
  (in-store/out-store)
• Develop teammates' autonomy through induction, a skills development plan and following up.

Manage the store's everyday operational duties

• Guarantee store safety
• Guarantee teammates' availability
• Guarantee products' availability