Qualifications & experience

1. Bachelor's degree, diploma or above, preferable majoring in Computer Technology.
2. At least 3 years of technical support or customer service experience, with system implementation experience is preferred.
3. Good at communication, able to carry out technical exchanges and document writing.
4. With Chinese or English communication skills, fluent Chinese is preferred.
5. Honest and trustworthy with good team spirit.
6. Willing to be placed in Subang, Jawa Barat Factory.
7. Preferably be able to join in end of December.
Key skills: 1.English and Chinese language skills are preferred. 2.Excel,ppt,word software skills are preferred. 3.Problem solving 4.teamwork

Tasks & responsibilities

1. to provide systematic training, to provide users with professional technical support and question answering services, to solve the problems encountered in the use of users.
2. responsible for the daily operation and maintenance of the system, including monitoring, troubleshooting and resolution, to ensure the stable operation of the system.
3. Collect user feedback and cooperate with product team to continuously optimize system functions and user experience.
4. Communicated with local suppliers and assisted the team to complete network infrastructure construction and efficient network operation.

Benefits

Job expired!