Job Description

1. Escalate issues/blockers as they arise and provide necessary documentation when required
2. Analyze technology solutions and presenting recommendations without personal bias
3. Ensure requirements are clearly defined, solutions meet the needs of business partners.
4. Ensure design, release, and support documentation is created; examples would be Functional Requirements, Functional Designs, Gap documentation
5. Provide remote support and resolution via phone and or remote-control screen, sharing software, or onsite working directly with end-user
6. Identify, diagnose, and resolve recurring and incidental support issues for end users
7. Always Maintain safe operations by adhering to safety procedures and regulations
8. Consistently perform high quality work in a safe manner without supervision
9. Follow Lean manufacturing utilizing tools such as Kaizens, 5S, RIE’s and other work area standards

Requirement

1. Experience with Process manufacturing min 3 years
2. Background expertise in ERP Finance & Supply Chain including system configuration 
3. Strong analytical skills with the ability to translate business requirements into technical specifications (documentation) with an emphasis toward highly available and scalable global solutions.
4. Have a broad understanding of technical solution components, such as Windows operating systems, networks, application server, data base server, remote access tools, and file delivery solutions within Information technology.
5. Understand fundamentals of project management and execution.
6. Language – Comfortable in English & Local Language.
7. Previous experience with ERP implementation (Dynamics365 or Ax2012)
8. Previous experience with Azure DevOps and similar tools.
9. D365 F&SC certification.
10. Understand data integrations in the context of an ERP.
11. Familiar with third party services for the Finance & Supply Chain industry, such as warehouse automation or transportation service.
12. Exposure to Lean Manufacturing processes.
13. Working knowledge of data analytical tools and SQL experience is a plus.
14. General knowledge of accounting principles and experience in a manufacturing environment is beneficial.