Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
 

Get to know our Team
GrabFood Omnicommerce is a growing team responsible for growing Omnicommerce solutions in the market. We make an impact by making critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!
 
Get to know the Role
We are looking for an Account Officer to bring partnership to our business. A successful candidate is result-oriented, target-driven, and has good communication & presentation skills.
 
The Day-to-Day Activities

• Bring leads and closing Sales to grow Omnicommerce business
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data

The Must-Haves

• Possess Heart, Hunger, Honour, and Humility
• Min 2 years of relevant work experience Account Executive, or similar sales/customer service role
• Knowledge of market research, sales, and negotiating principles
• Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Enthusiastic and passionate

Our Commitment
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.